Introduction
At Pega Pharmasol, we value customer satisfaction and strive to provide high-quality products. If you are not satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refund
We accept refund requests under the following conditions:
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You received a damaged, defective, or incorrect product.
Due to the nature of pharmaceutical products, refunds will not be issued for:
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Opened or used products.
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Change of mind or personal preference.
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Products damaged due to customer mishandling.
2. How to Request a Refund
To initiate a refund, follow these steps:
- Contact Us at info@pegapharmasol.com with details of your order.
- Provide your order number, a brief explanation, and photos of the damaged/incorrect item (if applicable).
- Our team will review your request and respond within [7] business days.
3. Refund Process
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If your refund is approved, the amount will be credited to your original payment method within [7] business days.
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If a refund is denied, we will notify you with a reason.
4. Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please:
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Check your bank account.
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Contact your payment provider (as processing times may vary).
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If the issue persists, email us at info@pegapharmasol.com.
8. Contact Us
For refund-related inquiries, reach out to:
Email: info@pegapharmasol.com.
Address: 721 Broadway, New York, NY 10003, USA
At Pega Pharmasol, your satisfaction is our priority, and we are here to assist you with any concerns.